Store Policy

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At Pilot Sock Box, our customer care policy is simple: we're here to help you put your best foot forward!

 

If you have any questions or concerns about your subscription, don't hesitate to reach out to our customer care team. We promise to respond promptly and help you in any way we can.

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We're also happy to take any sock puns you may have. Need help coming up with a clever sock pun? Don't be afraid to ask! We've got a whole team of pun-masters who are ready and willing to help you out.

And if you're feeling down, we'll do our best to cheer you up with a sock joke or a funny story. 

So, whether you have a question, a concern, or just need a laugh, Pilot Sock Box's customer care team is here for you!

Privacy Policy for Pilot Sock Box:

At Pilot Sock Box, we are committed to protecting the privacy and security of our customers. This Privacy Policy describes how we collect, use, and disclose information about our customers in connection with our monthly subscription box service.

 

Information we collect: We may collect personal information from you, such as your name, email address, and shipping address when you sign up for our subscription box service. We may also collect information about your purchase history and preferences. Additionally, we may collect information about your device and internet connection, such as your IP address and browser type, to help us improve our website and services.

 

How we use your information: We use the information we collect to process and fulfill your orders, communicate with you about your subscription, and provide customer support. We may also use your information to send you marketing communications and promotions related to our products and services, but you can opt-out of these communications at any time. We may also use your information for analytics purposes, to improve our website and services.

 

How we share your information: We may share your information with third-party service providers who help us operate our business and provide our subscription box service. These providers may include shipping and fulfillment partners, payment processors, and marketing partners. We may also share your information with law enforcement or government officials in response to a legal request.

 

Security: We take reasonable measures to protect the security of your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

 

Your choices: You may update your account information and preferences at any time by logging into your account on our website. You can also opt-out of marketing communications by following the instructions in the communication or contacting us directly.

 

Changes to this policy: We may update this Privacy Policy from time to time. Any changes will be posted on our website and will be effective immediately upon posting.

Contact us: If you have any questions or concerns about our Privacy Policy, please contact us at support@pilotsockbox.com.